We launched Recastly on 17th Jan and the launch period is going to give our servers a tough time. The launch ends on 24th Jan 2018.

So during this period we are experiencing a heavy usage of our app and we request you to wait a little bit longer than usual for your videos to get rendered.

In 90% of the cases your videos will still render within 24 hours or less. 

Once the launch period is over, your videos should render within minutes. 

Hope this helps! 



We are happy to announce that this issue is now resolved. All servers are now upgraded and your videos will now render within minutes instead of hours :) 

Thank you for having patience and we apologise for the inconvenience caused earlier.

- Rohit Shah